The National Telecommunications Council (CONATEL) has initiated legal action to grant Digicel access to the Kaliko Beach property in order to carry out repairs on its fiber-optic cables. This information was provided to Le Nouvelliste by a source close to the regulator. "The entire country should not bear the consequences of this dispute. That's why this action was taken to guarantee access to the site, allowing the company to resolve the issue. Later, the underlying problem and the dispute between the operator and its tenant will be addressed. This case requires special attention from multiple state entities," the source explained to Le Nouvelliste.

Since Saturday, September 14, most Digicel users have been experiencing difficulties, particularly with internet connectivity. In an interview on Magik 9 on Monday morning, Digicel's General Director, Jean Philippe Brun, expressed frustration that the owners of Kaliko Beach Club have denied access to the site for the company's technicians, preventing them from repairing equipment that connects a submarine cable to Digicel's data center. "This equipment runs through the private property of Kaliko Beach Club. The owners have refused us access, and we are unable to make the repairs as quickly as we should. We need access to the site to restore full mobile internet services for all our customers," stated Brun.